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Our Story

The mug should be the best part of your morning

LUXVIBE LTD started with a simple frustration: too many "gift" mugs looked lovely online and arrived thin, chipped, or already fading after a couple of washes. We set out to make coffee mugs UK buyers could trust — good enough for daily use and good enough to give.

Why we make and sell mugs

Every LUXVIBE design begins with the moment it's meant for — a new job, a house move, a "thinking of you," or simply someone who lives on coffee. We design personalised and novelty mugs UK buyers actually want to give, then quality-check every glaze and print run before it leaves our workshop.

We're a small UK team, but we take the boring bits seriously: consistent ceramic weight, dishwasher and microwave-safe glazing, and print finishes that are tested to withstand hundreds of wash cycles. That's what "unique coffee mugs UK" should mean — not just a nice photo, but a mug that still looks sharp a year in.

Multi-channel retail, one quality standard

You'll find LUXVIBE mugs listed as a trusted UK coffee mug seller across several of the country's most popular online marketplaces. Rather than treating each channel differently, we run one production and packing process throughout, so the mug that lands on your doorstep is the same standard no matter where you clicked "buy."

This also means our customer service team can help you regardless of where you bought from — the questions we hear are much the same wherever a customer found us, and we know the answers.

Timeline

How LUXVIBE grew into a trusted UK mug seller

Founded as a UK-registered company

LUXVIBE LTD was formally registered in England & Wales, setting up proper trading standards, VAT registration and a dedicated UK warehouse from the outset.

Built a loyal following online

We began as a coffee mug seller UK shoppers found through search, and quickly built a following thanks to our personalised ranges and consistent quality.

Raised our shipping standards

Rising delivery expectations across the industry pushed us to tighten our packing process — the same sturdy, tested packaging now ships with every order we send out.

Grew our social following

Our funny and novelty mug designs found a natural home with social media shoppers, and fast-moving online trends now inspire some of our newest collections.

UK Business Credentials

A registered company you can check

Registered in England & Wales

LUXVIBE LTD is a properly registered UK limited company (company no. 16923187), with a dedicated correspondence address rather than a drop-shipping address abroad.

Verified seller status

We hold verified seller status wherever we're listed online — our standing is checkable before you buy.

Real UK customer service

Our support team is based in the UK and replies within one working day — see our contact page for details.

Identity-verified director

LUXVIBE LTD is directed by Ali Imtiaz, whose identity has been verified to Companies House standards. You can check our official filing yourself on the public register — see our Companies House record.